Mercedes-Benz Mobile Apps | Mercedes-Benz USA

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Mercedes-Benz automobile owners have stated that the app they used to remotely discover, free up and begin their automobiles turned into showing other people’s account and automobile statistics.

TechCrunch spoke to 2 customers who stated the Mercedes-Benz’ linked automobile app changed into pulling in statistics from other money owed and not their personal, letting them see other automobile proprietors’ names, current activity, phone numbers, and extra. The obvious protection lapse took place past due-Friday earlier than the app went offline “due to web page protection” some hours later. Mercedes-Benz Mobile Apps | Mercedes-Benz USA

It’s not uncommon for present day motors these days to come with an accompanying cellphone app. These apps connect with your car and can help you remotely locate them, lock or release them, and start or forestall the engine. But as motors come to be net-linked and mounted to apps, security flaws have allowed researchers to remotely hijack or music cars.

One Seattle-primarily based car owner advised TechCrunch that their app pulled in information from numerous other bills. He stated that both he and a pal, who're both Mercedes owners, had the equal automobile belonging to some other consumer, of their respective apps but each different account element become unique.

The auto owners we spoke to stated they had been capable of see the automobile’s latest hobby, which include the locations of wherein it had currently been, but they were unable to song the real-time location the use of the app’s characteristic.

Mercedes-Benz Mobile Apps | Mercedes-Benz USA

Whilst he contacted Mercedes-Benz, a customer service representative told him to “delete the app” till it changed into fixed, he said. The alternative vehicle owner we spoke to stated he opened the app and located it additionally pulled in someone else’s profile.

“I got in contact with the individual that owns the car that become showing up,” he informed TechCrunch. “I ought to see the auto became in l.  A., in which he have been, and he turned into in fact there,” he delivered.

He stated that he wasn’t sure if the app has uncovered his non-public information to every other purchaser. “pretty awful fuck up for my part,” he said. The first purchaser pronounced that the “lock and unlock” and the engine “begin and stop” capabilities did no longer paintings on his app, extremely restricting the effect of the safety lapse. The opposite customer stated they did no longer attempt to check both functions.

It’s no longer clear how the security lapse befell or how massive the problem becomes. “there was a short c program language period [Friday[ throughout which incorrect client facts changed into displayed on our Mercedes Me app,” stated Donna Boland, a spokesperson for Daimler, the figure enterprise of Mercedes-Benz.

Mercedes-Benz Mobile Apps | Mercedes-Benz USA

“The statistics displayed changed into cached facts — now not actual-time access to the account, no financial data turned into viewable nor became it feasible to interact with, or determine live region of, the car-related to the account,” the spokesperson stated. “when we have become aware of the problem, we took the gadget down, diagnosed the issue and resolved it,” she introduced. In step with Google Play’s scores, greater than one hundred,000 customers have established the app.

A similar safety lapse hit the credit score Karma’s mobile app in August. The credit monitoring enterprise admitted that users have been inadvertently proven other customers’ account statistics, such as information about credit card accounts and balances. However, despite disclosing other people’s information, the employer denied a facts breach.

Full Feature List: Discover all of the features available with Mercedes me connect.

Remote Access Service:

• Remote StartDisclaimer. Start your vehicle’s engine remotely, and automatically heat or cool the cabin to your last climate control setting.
• Remote Door Lock & Unlock. Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.
• Remote Retrieval of Vehicle Status. View the latest data from your vehicle, including mileage, fuel level, tire pressure and more.
• Parking Damage Detection & Advanced Interior Alarm Sensor. Notification of impact to parked vehicle and any unexpected motion events inside your vehicle.
• Point-of-Interest Download. Send an address from your phone directly to the COMAND navigation system in your car. When you get to your car, you can start navigating right away, or save the address to your head unit.
• Charging and Pre-Entry Climate Control (EV). For hybrid and electric vehicles, view your charging status and activate climate control remotely.
• PersonalizationDisclaimer. Adjust your in-vehicle settings such as ambient lighting, mirror folding, acoustic lock, easy entry, and more.
• ENERGIZING Coach. Uses trip data and heart rate from compatible GARMIN devices to start one of our ENERGIZING Comfort programs in vehicle.
• Vehicle Monitoring Services. Vehicle Tracker. View the current location of your vehicle on a map using your smartphone or computer.
• Parked Vehicle Locator. Never forget where you parked again. See your vehicle’s location within a one mile radius, and get walking directions to it.
• Stolen Vehicle Location Assistance. In the unfortunate event that your vehicle is stolen, the GPS system can assist in its recovery. Once you file a police report, the vehicle can transmit its location to help local authorities in locating the vehicle.
• Geofencing. Set up a virtual boundary through the Mercedes me connect Portal, and be notified when your vehicle enters or exits that defined area.
• Navigation Services. Live Traffic InformationDisclaimer. View live traffic information and optimized route guidance on your vehicle’s navigation.
• Car-to-X CommunicationDisclaimer. With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions.
• Fuel & Charging Stations with PricingDisclaimer. When viewing your navigation, Mercedes me connect will display gas and charging stations on the map with helpful information like prices, fuel type, hours of operation and more.
• Route Planning (EV)Disclaimer. Calculate your route based on your vehicle’s remaining range and the charge stations along the way. Parking Points-of-InterestDisclaimer.
• Need parking? View parking facilities near your location, along with current availability and prices. Online Map UpdatesDisclaimer. Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit.
• Weather OverlayDisclaimer. Have the option to view location-specific weather and temperatures within your navigation map. Included in the Mercedes me connect app.

Assistance & Support:

• Maintenance Management. Get reminders of upcoming service, and book an appointment with your preferred service dealer.
• “Hey Mercedes” Voice Control. For certain vehicles, LINGUATRONIC online voice control allows you to speak to your car and have it speak back.
• Telediagnostics. With any vehicle, wear and tear is bound to happen. Be notified if your car is in need of servicing or a certain part needs to be inspected.
• Accident Recovery. If you’re ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.
• Breakdown Management. In the event of a breakdown, your vehicle data and position will be relayed to the Roadside Assistance Center for immediate assistance.
• Remote Vehicle Diagnostics. Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.
• Software Updates. Get the latest software installed over the air, so your vehicle is optimized with the most current information from Mercedes-Benz.
• Emergency Call ServicesDisclaimer. Automatically receive help from an emergency response agent if you’re involved in an accident, or place a call manually by pressing the SOS button in your vehicle.
• Information Call and me Call ServicesDisclaimer. For general or Mercedes me connect-related questions, contact a Mercedes-Benz Concierge using the in-vehicle call button. If your concierge service is not active, a representative will be happy to help.

Entertainment:

• WiFi HotspotDisclaimer. Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet.
• TuneIn® Radio. Access TuneIn® radio using your vehicle’s head unit to surf between 70,000 live radio stations from around the globe. Search by artist or song, and explore categories like music genres, talk radio, sports, and more.

How to Activate Your Services, concierge-service.

Contact your dealer to get started.

Only your dealer can activate your services, so if they haven’t already, contact them and they’ll be happy to help. Then download the app, create a profile and have your Mercedes-Benz in the palm of your hand. And Please Contact or Find a Dealer.

Mercedes-Benz Mobile Apps Overview of Services:

• Start your engine – anytime, anywhere. Mercedes me connect lets you prepare for any trip using the Remote Engine Start feature. You can cool down or heat the cabin, so as soon as you step inside, you’re completely comfortable and ready to drive.
• Get up-to-the-minute vehicle data. Mercedes me connect provides a quick snapshot of your mileage, fuel level, tire pressure, fluids and more. Plus you can see your vehicle’s location, whether you’re in a crowded parking lot or across the globe, and lock or unlock the doors at the tap of a button.
• Protect what matters most. Using advanced alarm technology, Mercedes me connect notifies you immediately of any forceful exterior impact as well as any interior movements when your vehicle is parked and locked.
• Enjoy maintenance and support with a personal touch. From maintaining your vehicle and scheduling service, to receiving help in the event of an accident, Mercedes me connect allows you to hit the road without reservation.

Available on Android, iOS and Apple Watch.

The Mercedes me connect app gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Start to Vehicle Tracker. Download the app today to take full advantage of your Mercedes me connect services.

Available on iOS and Android.

Mercedes Benz App For iOS Download

Mercedes Benz App For Android Download

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